Terms & Conditions

Collection of Personal Information

All of the information collected by Cigar Factory Outlet is used exclusively to fill customer orders and provide the best possible customer service. The only personal information collected by Cigar Factory Outlet Customer Service Personnel or through our website is information that is submitted to us voluntarily and knowingly by customers and site visitors. We take the issue of privacy very seriously and therefore do not sell any of the information obtained with other businesses or organizations.

Some functions and services offered through our website require that you provide certain personal information, including but not limited to: name, telephone number, billing address, delivery address, e-mail address, and other information that may personally identify you.

Online Policy for Individuals 21 Years of Age and Older

This site is not directed to persons less than 21 years of age and no information should be submitted or posted at Cigar Factory Outlet online website by individuals less than 21 years of age. Sales of tobacco products to individuals under the legal minimum purchase age are illegal. Cigar Factory Outlet makes every attempt to restrict sales of tobacco to individuals of at least 21 years of age. Certain personal information, provided by you, is used to confirm the minimum age requirements. Such information is not retained in our database therefore not compromising privacy.

Credit Cards

Cigar Factory Outlet uses credit card numbers submitted to us through our website for payment purposes only. We have appropriate physical, electronic, and procedural security safeguards in place to protect and secure the information we collect. In addition, we utilize industry-standard secure encryption technology to reasonably assure the privacy and security of the credit card numbers of every individual who places online orders with us.

Sales Tax

CT Sales Tax is charged for products purchased in and shipping to the State of Connecticut.  Customers are responsible for paying the local sales and tobacco tax in their jusisdiction.

Acceptance of Privacy Policy Terms and Conditions

By using this site, you signify your agreement to the terms and conditions of the Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please refer to this page periodically for any changes to the policy.